He was a lovely young man very polite and he also kept me informed that his train was delayed it was an absolute pleasure. Thank you .
ClienteThe man identified himself on arrival and explained what he needed to do and how long it would take. He was very polite and courteous.
ClienteCee-jay is an excellent example of someone doing their job well, polite, explained everything clearly, made the process, which can sometimes feel awkward, feel professional.
Cliente