When it is an avis car, paperwork at the desk takes a while as they need to do it on paper!!! They fill in all the info by hand
FranciscoThe pick-up was average. No one inspected the car with us or explained that it was diesel etc. Had to wait a long time in queue (approx 40 mins). Car itself was great and drop off was very easy.
StefanieFantastic facility. All went as well as could have hoped for.Nobody from Hertz to formally receive the car but put keys in letterbox as instructed .
RobinAberdeen branch went out of their way to make the rental possible
GaryPick-up was very friendly but very very very slow. Did not know how the system functioned and could not find the car. But friendly.
RobGreat experience all round. The 4* (instead of 5*) for pick-up is because it was difficult to find the office and better directions might be helpful for finding the HERTZ office at Manchester Airport. Apart from this tiny hiccup, it was awesome - super car, great service - would highly recommend.
Taylor