Absolutely brilliant, had to change the time of pickup but customer support carried out the changes over the phone. Returned the car after my journey with no problems. The only problem I had was with Hertz they charged me for a full tank of petrol but after querying it with Hertz they refunded costs
RobertI booked the vehicle for 18hrs but I had to wait for an hr as vehicle was not available on time and finally took it 19.15hrs. In addition, the person in-charge at the pick-up location did not know the Driiveme agreement upsell code so I it added more delay.
RajaHi, it's my first time here using your service and I'm very impressed! Few comments: 1. At the agency, the woman originally gave me a manual car (I reserved an automatic). 2. After discussions I was given the Mercedes that I reserved, however it had different number plates from the email I receive
Nikhil
My first time using the service, I was nervous as travelling with wife and children and 4 suitcases before long haul flight! Excellent service from A to Z. The only improvement would be the ability to get confirmation of vehicle size 24 hours before to be sure boot is big enough.
Philippegreat service guys , very claver and handy . Thank you ! p.s waited 2 hours in queue to pick up the car .
Armen
Fifth rental with Driiveme... great car ... great value... This rental was with Hertz... watch out Herts are trying very hard to pin pre existin damage on driiveme users as far as I can tell. Also if you pre purchase fuel ensure you know the price with the VAT
MichaelGreat value (obviously), but having booked a ‘5 door sedan’ I was disappointed to get a Vauxhall Corsa. OK, so technically it fitted the description and we managed to fit our family of five plus luggage (fortunately only three suitcases) in, but I think the vehicle choice needs to be more specific.
Derek