Vehicle wasnt full and then they charged me as if it was full when I left it with extra anyways. Disgraceful. I did complaint and they said they will come back but never did.
JevgenijGreat service on the day of pick up/drop off. App needs some work to stay up to date with availability and customer service needs to develop their communication in multiple ways. Overall I would definitely use the service again, great value for money!
JenniferOverall a great experience, marred slightly by the long wait at Edinburgh Airport, but this due to the high volume of Hertz rentals during a bank holiday and the Edinburgh Festival starting.
PaulGreat idea and worked well with my plans. Only thing I didn’t like was being told to take back the car on empty as they were draining the fuel and taking it off the books anyway. The plan was to charge £1.45 per litre to cover the full tank I started with. Suffice to say I filled it up
RobinI am very happy about the service proposed by DriiveMe, the only negative point I can make is about the vehicle which had a wasps nest inside. Fortunately, it was not dangerous for the driver.
ChloéExtremely efficient and would use this service again and recommend to friends
AndrewWould like an option to choose automatic or manual car if possible. But on the whole a great experience thank you.
LeanneVery good first experience. Staff at Hertz at both ends were very good.
Ajas