Arrangements had to be made for pick-up and drop-off because the reservation was not handed soon enough to the centers. Pick up was only possible 2h after normal schedule...
ThomasTerrible pick-up at Bilbao airport; it took one hour and no one was available to do a check of the car
IONAAdditional info required at pick up for HERTZ. 1) drivers licence code to confirm points on licence and 2) bank or credit card statement of the card used showing address and matching to drivers licence. The bank statement was unexpected and I had to download at hire desk to get the car.
RichardYour online booking process indicated a 5 door saloon. The car we got was a small hatchback.
TanujOverall a very good experience. Was asked to pay £9,071 on dropping the car due driving an extra 8,000 miles in 24 hours. Was eventually sorted.
HaithamSería muy interesante, una vez confirmada y aceptada la reserva, conocer el vehículo exacto que se entrega, pues se puede así mejorar el servicio y planificar el viaje ( espacio disponible, ... )
dAnielCoche que debería ser una monovolume y me entregaron un coche SUV Opel Mokka a gasolina, muy caro, un classe 2 en los peajes coche con tanque que le faltaba 1/8 de gasolina para lleno y muy lento en la entrega del coche... Una experiencia a no repetir visto que el alquiler era de un coche grande
Bruno
Tudo correu como planejado, exceto ao fato de que a questão da quilometragem não é muito clara.
Demis